Common questions and support documentation
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How do I reset the master password?
I currently use a different password manager. How do I switch to Keeper and import my records?
How do I turn on fingerprint / Touch ID login?
How does the Family Plan work?
After my free trial is up, what happens to my data?
What is Self-Destruct?
I purchased through the App Store but Keeper is still asking me to pay?
I forgot my Master Password. How do I reset it?
How do folders and shared folders work?
How secure is Keeper?