Common questions and support documentation

Most Popular Articles

• How do I reset the master password?
• I currently use a different password manager. How do I switch to Keeper and import my records?
• How does the Family Plan work?
• How do I turn on fingerprint / Touch ID login?
• After my free trial is up, what happens to my data?
• What is Self-Destruct?
• I purchased through the App Store but Keeper is still asking me to pay?
• I forgot my Master Password. How do I reset it?
• How do folders and shared folders work?
• How secure is Keeper?