Keeper Security, Inc Knowledge Base
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Billing Issues

  • I renewed my Keeper subscription, but the app still asks me to pay. What should I do? (Personal and Family Plans)
  • How can I change the credit card info that my subscription is getting billed to? (Personal and Family Plans)
  • I need to add more seats to my plan. How can I do that? (Personal and Family Plans)
  • Why am I being billed monthly? (Personal and Family Plans)
  • How do I cancel my Keeper subscription? (Personal and Family Plans)
  • Where do I manage my Keeper subscription billing? (Personal and Family Plans)
  • Billing and Sales Support for Keeper Business, Enterprise, and MSP Customers
  • How do I request a refund for my Keeper subscription? (Personal and Family Plans)
  • How do I view or download my past invoices and receipts? (Personal and Family Plans)

Categories

  • Keeper PAM
  • Account Management
  • SSO/SCIM Provisioning
  • Using the App
  • Technical Issues
  • Admin Console
  • MSP
  • Keeper Automator
  • Billing Issues
  • General Questions
  • Security
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