Keeper Security, Inc Knowledge Base
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General Questions

  • What is self-destruct?
  • How do I update Keeper's SSO certificate on our identity provider?
  • I lost my 2FA device, how can I reset 2FA for my Keeper account?
  • What is recovery phrase and how so I set it up?
  • How do I update SSO Connect On-Prem Certificate?
  • What's included in the free plan?
  • What is the difference between Desktop app and Web Vault?
  • My users are not getting invitation emails. How can I fix it?
  • Can I add a 6th user to my Family Plan?
  • I'm being asked for a PIN with my FIDO2 Security Key
  • How do I enable Passkey functionality in Chromium browsers on Android devices?
  • I installed Keeper in Chrome, but I'm not seeing the icon on the top right corner. How can I make it appear?
  • How much is Keeper?
  • Is Keeper down?
  • How do I install Keeper extension on my browsers?
  • How can I stay logged in to Keeper? I do not wish to enter my master password every time.
  • How do I update Keeper to the latest version?
  • I have a few users who are not able to login via SSO, what should I do?
  • How do I turn off the built-in password manager in my browser?
  • Can I use Keeper offline?
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Categories

  • Account Management
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  • Keeper PAM
  • MSP
  • SSO/SCIM Provisioning
  • Technical Issues
  • Using the App
  • Keeper Automator
  • Billing Issues
  • General Questions
  • Security
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