Technical Issues
- My phone isn't syncing to my computer, what can I do?
- I'm having issues with autofill. What should I do?
- Why does my app say "Keeper is in an invalid state and needs to be reset". How do I reset the app?
- I'm getting a spinning wheel when trying to login to the Web Vault. How can I fix it?
- Keeper is not accepting the 2FA code that I entered. What am I doing wrong?
- My Face ID/Touch ID/Fingerprint Login stopped working. How can I fix it?
- I have plenty storage in my vault, but I'm not able to upload new files. The error massage says “Storage Expired. Cannot upload file attachment. Your secure file storage plan is expired”. What should I do?
- Why can't I see the password in a record?
- I'm getting a 403 Error when accessing the web vault. What should I do?
- I'm using the latest Safari browser extension, but the extension cannot detect the matching record. How can I fix it?
- Automator Fails after Instance Reboot (when using Azure App Gateway), how can we fix it?
- My uses' email address has changed in my IDP, is there anything I have to do on Keeper side?
- I'm getting a spinning wheel when logging into the Web Vault in Firefox.
- Can I block cookies when using Keeper?
- What happens to the user's vault when they are removed from or deleted from the idP?
- How can I fix the installation error 0x8007000D on Microsoft Store?
- I'm getting an unexpected error when importing my data. How can I solve it?
- I'm having SCIM Provisioning Issues with Teams and Users.
- When using Keeperfill for Apps feature via Team Viewer, I see an error saying 'Filling in this information is restricted to secure password form fields only. If you need any help please email support@keepersecuriyt.com.'