How do I reset my Master Password?

To reset your Master Password in Keeper, you can follow these steps:


1. Open Keeper through the Web Vault, iOS, Android, or Desktop app.

2. From the login screen, click/tap on "Forgot Password".

3. Keeper will guide you through a series of prompts, which may include entering your email address, a backup verification code, your account recovery phrase, a Two-Factor Verification code (if enabled), and a new Master Password.

4. If you know your Master Password and would like to set up Account Recovery, you can go to the account dropdown menu and select "Settings". Then, click on "Recovery Phrase" next to "Account Recovery".


Pro Tip: If you are able to Keeper using biometric on any of your mobile devices, you can reset your Master Password from the account Settings menu.

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