I deleted a record/folder by accident, how can I retrieve it?

To retrieve a record that you accidentally changed or deleted in Keeper, you can use our "Version Control & Record History" feature. Here are the steps to retrieve a record:

1. Log into the Keeper App.

2. Find the record that you want to retrieve.

3. Click on the "Options" menu of the record.

4. Select "Record History" from the menu.

5. In the record history, you will see a list of previous versions of the record.

6. Click on the version that you want to restore.

7. Click on the "Restore" button to replace the current record with the selected version.

If you deleted a record by accident, you can visit the deleted items tab and restore it from there. Note that if you empty your trash can, the data will get wiped out and you can no longer restore the data.

If you deleted a folder by accident, you will be able to restore the records under the same folder from the deleted items tab; however, the folder structure cannot be restored. This means that if you restore records, you will have to reorganize the restored records in your vault.