Sales related questions for Keeper Business, Enterprise, or MSP customers
If you are a Keeper Business, Enterprise, or MSP customer and require assistance with any of the following topics, please contact your dedicated Customer Success Manager (CSM) or Account Manager:
- Subscription/license renewals
- Subscription/license not being auto renewed
- User license reductions prior to renewal
- Updating payment methods or credit card information
- Pricing inquiries, including subscription and add-on pricing
- Updating company information, including company name and address
- Refund inquiries
- Updating billing information or billing address
- Checkout issues
- Issues adding licenses
If you are unsure who your dedicated CSM or Account Manager is, please contact our Sales team through one of the following methods:
- For new Business customers and Enterprise trial customers email: sales@keepersecurity.com
- For existing Business and Enterprise customers email: keepersuccess@keepersecurity.com
- For MSP MSP Americas & APAC email: mspteamna@keepersecurity.com
- For MSP EMEA email: MSPTeamEMEA@keepersecurity.com
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Submit an inquiry through our Contact Sales form
Our Sales team will be able to connect you with the appropriate representative for further assistance.