Sales related questions for Keeper Business, Enterprise, or MSP customers

If you are a Keeper Business, Enterprise, or MSP customer and require assistance with any of the following topics, please contact your dedicated Customer Success Manager (CSM) or Account Manager:

• Subscription/license renewals
• Subscription/license not being auto renewed
• User license reductions prior to renewal
• Updating payment methods or credit card information
• Pricing inquiries, including subscription and add-on pricing
• Updating company information, including company name and address
• Refund inquiries
• Updating billing information or billing address
• Issues adding licenses

If you are unsure who your dedicated CSM or Account Manager is, please contact our Sales team through one of the following methods:

• Email: sales@keepersecurity.com for new Business customers and Enterprise trial customers.
• Email: keepersuccess@keepersecurity.com for existing Business and Enterprise customers.

• Submit an inquiry through our Contact Sales form

  
  

Our Sales team will be able to connect you with the appropriate representative for further assistance.