Keeper Security, Inc Knowledge Base
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Product Questions

  • I currently use a different password manager. How do I switch to Keeper and import my records?
  • How does the Family Plan work?
  • After my free trial is up, what happens to my data?
  • What is Self-Destruct?
  • How do folders and shared folders work?
  • How do I turn on fingerprint / Touch ID / Face ID login?
  • How do I change the email address associated with my Keeper Profile?
  • How does emergency contact work?
  • How do I register my Security Key with Keeper?
  • What happens if I delete a record?
  • Is BreachWatch free?
  • How do I move a Keeper record to a different folder?
  • What are custom fields?
  • What is BreachWatch?
  • Why does Keeper require an Internet connection to set up my account?
  • Why is Keeper not matching the record in my vault when logging into XYZ site?
  • How do I reset my Keeper application to its original settings?
  • What does it mean when a password is flagged as "High-Risk"?
  • How do I add the same record into multiple folders?
  • What is Record History?
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